Role : Customer Service Associate
Qualification : Any UG
Batch : 2018/2019/2020/2021/2022/2023
Job Description :
Roles and Responsibilities
- Takes ownership of each customer's case and works towards resolution of the issue by looping in support at various levels
- Acts quickly to resolve customer issues in a way that retains trust and maintains delight.
- Demonstrates customer- oriented responsiveness in answering inquiries and issues through compliance
- Ensures timely and accurate resolution of problems to avoid customer business impact
Desired Candidate Profile
- Undergrads / Graduates can apply / Freshers also
- Excellent Verbal & written communication skills
- Willing to work in a 24X7 environment supporting customers worldwide.
- Basic Understanding of customer service
Perks and Benefits
- RoleCustomer Retention - Voice / Blended
- Industry TypeBPO / Call Centre
- Functional AreaCustomer Success, Service & Operations
- Employment TypeFull Time, Permanent
- Role CategoryVoice / Blended
- Education
- UG :Graduation Not Required
APPLY LINK : CLICK HERE
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